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Case/Matter Management is capable of;
Time is so valuable in a law firm; it is what you sell to your clients, so a more effective production method can give you an enormous advantage. LawMaster offers a comprehensive range of Legal Practice Management functions integrated into a single software program. The benefits of this are infinite; one database of information, reporting facilities across a wide variety of variables and the ability to produce all of your matter work from one program, one source of information, making you more effective and more profitable. LawMaster allows you to perform any matter work such as merging a fax, creating a document or calling your client whilst automatically saving this to the file. Storing all case/matter information on LawMaster allows users to easily search and retrieve any electronic or hard copy records stored on the file. This storage method saves time and is extremely effective to ensure important documents are never lost and that the file is never “misplaced”. The system uses a predetermined set of tasks which will automatically action each task in succession. It is a fast systematic approach to routine work, such as conveyancing, however it is most effective in more complex files. In conjunction with this the Diary and Bring Up functions provide a fool proof system of prompts that can be linked to a matter; consequently deadlines can be vigorously enforced. The matter party function of LawMaster is equipped with relationship tracking capabilities providing, among other facilities, powerful conflict checking. The integration of the system allows for related entities to be recorded providing an invaluable protection against conflict of interest. Once work is complete on a case/matter there are integrated and flexible options for billing. Our flexibility in billing is supreme.
Document Management includes;
Effective document management can be priceless in a critical moment. LawMaster eliminates time wasted in searching for mislaid documents or handing over files worked on by another lawyer. Reducing handling and the processes involved in document management will increase your productivity dramatically. LawMaster does this by automatically saving merged documents to the file you are working on. Any Microsoft document type is supported and to review these documents fast read only access previews are available or you can choose to edit the document. Having all of your documents in one program enables searching across your entire database. Searching is available in an easy to view grid screen which has powerful options for quick access and retrieval. The single database of documents also means that you are able to show who is working on a document with LawMaster’s check in/out movement tracking. Saving all documents in one place is also a better safeguard. Security is paramount in law firms, and as a result LawMaster has established a comprehensive security capability which restricts access of documents to unauthorised users. Workflow/Task Management includes;
Streamlining non-lawyer work is an excellent way of reducing costs in order to increase profit. Procedures and templates are often used to accomplish this, however they fall short of making a palpable difference. LawMaster is the solution to take your procedures and templates to the next level and increase your productivity enormously. Workflow development is highly sophisticated yet so easy to operate. The system is capable of highly complex decision making and calculations using simple yet powerful scripting language.
Document Assembly Automation includes;
Make the most of your document assembly; you can achieve faster document production and automatic intelligent variable selection so easily using LawMaster. LawMaster’s Document Assembly function uses cutting edge technology to provide first pass perfect, effective and intelligent documents that will reduce data input dramatically. LawMaster provides easy to use wizards which make the creation of automated documents in house possible and gives you potentially invaluable tools for automatically creating highly complex documents. LawMaster supports any standard Microsoft documents which mean you will be merging into a universally accepted document. If you choose not to perform your own document assembly, LawMaster can create documents based on your instructions. The documents assembly function is available for both the legal and administrative sections of your firm. Plus the program provides document and clause backing by work type, matter or there are many other options available.
Knowledge and Library Management includes;
When you have a wealth of information at your fingertips the world is your oyster. LawMaster has developed a way to store all the knowledge and library information of your firm in an accessible and searchable manner. LawMaster is outfitted with the ability to store physical record catalogue data as well as hardcopy metadata. Put simply, you are able to store not only your electronic but all your physical documents along with a record of what is in each hardcopy file all from the Lawyers Workbench. A huge benefit of this is that you can effectively and efficiently search across your entire knowledge base. Subject files that are created for non matter records are included in the search range, which will enable you to quickly find documents that are not saved to a matter. The Knowledge and Library Management feature of LawMaster will ensure all of the information used in all aspects of your office is the most up to date.
Time Billing/Costing includes;
Accuracy and efficiency are so important when it comes to time recording and billing. As any lawyer knows time is money! Regular billing procedures will improve cash flow while accurate time recording will improve productivity and customer satisfaction. In order to achieve this, LawMaster’s costing module is highly accurate and efficient. To guarantee bills are accurately reflecting the work done on a file, LawMaster has developed a unique automatic cost recording function that operates for the entire time you are working on a file. Time can no longer be lost or unaccounted for as you record each task during the day. Ever wondered where the day has gone? At the end of the day you will be able to see exactly what you have done with a click of a mouse. Billing is just as easy, select the billing function, check the entries and produce the bill - that’s it. LawMaster makes billing simple, effective and leaves no room for error. Unit and Scaled fees are supported which means you can charge clients by time, scale, contracted method or using a fixed fee. LawMaster provides flexibility in bill types that are available for your use. Bill types are firm specific and can be created to suit your needs which will create a faster billing process as your content will already be predetermined. Management Reporting includes;
Knowledge is power! Management reporting is a vital tool when developing strategies and plans to promote the expansion of your firm. To encourage this growth, LawMaster has created an indispensable Management Workbench / Business Intelligence module which contains extensive financial and performance data and analytics for the firm. From this section you are able to perform intricate analysis of revenue and costs whilst also viewing performance information compared to targets. Performance data such as fees and productivity is displayed graphically for quick reference, and an overall perspective. The Critical Date Management System provides alerts from this module of LawMaster which is essential for risk management. There are 22 clear and concise reports that can be run from management workbench. These reports can be tailored by users so only relevant data is provided.
LawMaster Litigation support is about much more than simply disclosure, although that is significant in itself. LawMaster Litigation support is about complex searching of evidence, classification and reclassification of documents, finding relationships between documents and groups of documents. LawMaster helps you to structure your case and retrieve and search with tools designed to assist with briefs, chronologies, creating court documents and as much more as your imagination will offer you. The end result is being ready for trial earlier, much earlier than the other side, plus faster responses, accessible and fully researched evidence, which leads to better results for your clients and more profits for you. The Virtual Mail Room includes;
Thought about the paperless office but not sure how to make it a reality? This mail room processing function is a simple and effective solution. Reducing the paper in your office means reducing costs, providing accessibility, improving security and control. Integrated with LawMaster’s brilliant electronic filing system, you will be able to eliminate unnecessary printing and storage of hardcopy documents. So how is it possible? Any incoming invoices, correspondence or documents are scanned into your system, from here you are able to assign the documents to a matter, an entity or multiple other options for storage. This provides such an effective way of managing your files that other systems will seem obsolete.
Third Party Debt Collection includes;
Chasing debtors is a time consuming task that often becomes frustrating and expensive. LawMaster has created a solution that allows all contact and collection activities including any debt collection costs, fees or disbursements to be recorded in the system. A comprehensive debt screen will display this data in a clear and simple format giving collection officers all the information they need about the debts at a glance. Reports can be run on a client or a debtor which is a powerful tool. Using LawMaster for debt collection activities allows personalised workflows to be developed which will ensure rigor and drive results. These workflows can include reminders that will prompt users to take action or events that will provide a standard procedure to follow on a debt collection matter. LawMaster provides such comprehensive and easy to follow solutions for debt collection that you will convert a cumbersome work type into a real profit earner. Client Relationship Management includes;
Database maintenance is often neglected. The time consuming tasks involved simply outweigh the constant flow of work. The solution is simple, the integration of LawMaster allows potential and actual clients, debtors and creditors to all exist on the one database. Coupled with other features such as bring ups and marketing functions, LawMaster has created a superior client relationship management system. The relationships created are also easy to view, and can be seen from the many screens. Featured history and tracking of all relationships are retained and viewed easily. A fast and extensive check can be conducted in LawMaster preventing any conflict of interest. Conflicts can be detected between all clients including prospects, which provide an accurate and time saving tool. The single database can also be used for marketing communications which can be targeted to a specific group based on their attributes. The marketing communications will be recorded in LawMaster which allows data to be saved against the entities and reports on the effectiveness of the strategy to be run. Any new or prospective clients are held on the same single database which means they can be included in any marketing communication directed at existing clients. The storage of potential clients here also enables reminders to be established and if the firm is successful in obtaining their business they are easily converted to actual clients. Maintaining your clients has never been quicker or easier. Marketing analytics are unsurpassed.
Author Performance Management includes;
Performance reporting is a valuable instrument used to review and create performance targets. Establishing targets and following their progress can improve productivity and also be used as a motivational tool. LawMaster recognises this and provides fast, simple and accurate reports on each operator. These reports include days worked, fees billed, write on/offs and a summary of the targets and their progress. Authors are able to monitor their own performance which may also increase the productivity of the firm as each author will strive to meet their targets. The information is available from a number of years and periods and is accessed by a single click. LawMaster provides a succinct view of the author’s performance with the use of graphs for fast comprehension. To create a complete representation of the Author’s Performance other valuable information is provided, including summary detail, aged debtors and work in progress. LawMaster has a comprehensive reporting system that is flexible and easy to use. This information will ensure you have the opportunity to hire and retain the best possible staff for your firm. Marketing Intelligence includes;
Marketing can be an expensive exercise and particularly costly if your strategies are poorly planned. LawMaster offers a solution that allows you to classify your contacts, plan your strategy and then execute your plan using our integrated workflow/automation tool, the LawMaster Task Management system. Information is made available to you in the most useful form that will provide you with the necessary information to analyse the effectiveness of your marketing campaigns. This is an invaluable tool for amending and creating lucrative strategies. The fully integrated marketing function of LawMaster is simple and easy to use as it works in conjunction with the rest of the system. For instance, an address used for an entity will be the same throughout the database therefore any changes to this entity will be saved in every facet of the system. The automated processes extend to marketing communications, during mail outs data will automatically save to each entity and is available for future use. As an example, the ability to specify or “opt in” for electronic direct marketing is available as an attribute; this allows clients to choose to be included in certain selective mail outs such as newsletters. The marketing function also extends to include unique marketing matters that are designed to track budgets and costs of an event being organised. Once the event has taken place attendance is captured and specific attributes can be established for the entities. Most marketing people find the analytics the most useful – LawMaster Business Intelligence “BI” in action!
Financial Accounting includes;
The ability to interpret financial data and develop appropriate strategies is vital in becoming a profitable business. LawMaster has developed numerous reports that will enable planning and implementation of advantageous strategies based on the financial accounting activities of your firm. Day to day accounting, budgeting and reporting facilities are all available and integrated by definition in LawMaster making it totally comprehensive. The system includes everything a business needs to perform their accounting tasks. LawMaster accounts payable function includes all transaction facilities from inputting invoices to paying the account. Using the Mail Room processing function will enable a record of the invoices to be kept without the need for hard copies. The accounts payable function also incorporates internet banking which allows you to pay your invoices electronically or by BPay. The accounts receivable section allows users to create invoices, receive cheques or direct debits and send payment advices. Both of these daily functions are being recorded against the entity or matter in LawMaster and reports can be viewed to look at debts, performance and write offs. Bank reconciliation is easy in LawMaster, you only need to print your bank statement and select the transactions you wish to enter. Other financial functions are available such as basic purchasing and an asset register. The Legal standards insist that accounting operations used in law firms must comply with certain standards. The accounts function is a comprehensive program that will perform all tasks required by a law firm. The accounts payable section allows users to input all inbound information such as invoices and direct debits. Using the system is easy and will improve efficiency in the office.
Payroll and Human Resources includes;
As with all LawMaster modules, the LawMaster HR system is fully integrated. There are many benefits of using LawMaster to perform your payroll and human resources functions. Becoming a paperless office can be a reality, with the use of direct debit facilities and emailed pay slips you can reduce paper and costs. Workflow functions in LawMaster are also available in the human resource module; it is possible to create these for such documents as new employee kits, performance reviews or termination kits. Workflows could also be used for automatic printing and merging of leave applications or prompts to retrieve keys from terminated employees. Any data created in the payroll or human resource section will be stored which allows for viewing and searching of the history of an employee. Other documents can be saved to the employee to create a complete record, such as an electronic copy of their resume, any certificates or superannuation information, CLE and qualifications, all of which are searchable using the normal LawMaster searching capability. Telephony includes;
All the necessary components involved in working on a file are at your fingertips and fully integrated within LawMaster. Simplicity, availability of information, accuracy and time saved are the main benefits. You do not need to look up the phone number or even dial it, and once you have completed your call LawMaster records time and produces a disbursement for you.
Soon to come is the LawMaster integration of Microsoft’s Unified Communication System – watch this space for some really amazing capability expansion.
Enterprise Application Integration includes;
The reason LawMaster is so popular and successful is the seamless integration with Microsoft products. Merging in LawMaster creates Word documents which make access and amendments so much easier. The integration with Microsoft continues with the ability to export reports and data found in LawMaster into excel with a single click. Documents can also be imported into LawMaster to be saved on the file. Email correspondence has increasingly become more prevalent when working on matters today. There are many benefits of saving emails directly to your electronic matter/file, it reduces time and money by eliminating printing, paper and lost correspondence. Outlook emails are easily saved to your files on LawMaster all you have to do is drag and drop the email – it’s that simple! Contacts and Calendar entries in Outlook are also easy to import or export from LawMaster you simply have to click your mouse and they are there. LawMaster is an intelligent program and will smoothly integrate with many other software programs such as Softlog and Enterprise Financial Systems.
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