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	<title>LawMaster</title>
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	<link>http://www.lawmaster.com.au</link>
	<description>Cloud-based Law Firm Practice Management Software</description>
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		<title>The Life of a Practice Manager by Emma Pope</title>
		<link>http://www.lawmaster.com.au/2012/05/the-life-of-a-practice-manager-by-emma-pope/</link>
		<comments>http://www.lawmaster.com.au/2012/05/the-life-of-a-practice-manager-by-emma-pope/#comments</comments>
		<pubDate>Sat, 12 May 2012 05:55:24 +0000</pubDate>
		<dc:creator>SunPay</dc:creator>
				<category><![CDATA[Newsletter Archive]]></category>

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		<description><![CDATA[Running the business side of a Law firm requires specific and multi-faceted talent. One must know financial management and reporting, human resources, facilities management, technology, marketing, legal industry trends, Rules of Professional Conduct, practice management procedures, and much more.&#160; With all of this going on in the background, Kerry LeStrange, Practice Manager at Gold Coast [...]]]></description>
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<td style="text-align: left; color: #666666; font-family: Arial,Helvetica,sans-serif; font-size: 12px;" width="390" valign="top">Running the business side of a Law firm requires specific and multi-faceted talent. One must know financial management and reporting, human resources, facilities management, technology, marketing, legal industry trends, Rules of Professional Conduct, practice management procedures, and much more.&nbsp;</p>
<p>With all of this going on in the background, Kerry LeStrange, Practice Manager at Gold Coast Practice, <em>Attwood Marshall Lawyers</em> still finds time to manage a household, two teenage children and has recently commenced her Masters of Business Administration (MBA). I asked, Kerry, how she juggles it all?</p>
<p>Her answer is simple; she enjoys the versatility and responsibility of what she does. With over 15 years managerial experience, Kerry still prefers to be hands on, juggling many specialities and responsibilities, there is never a dull moment ‘it really is an enjoyment’.</p>
<p>One of Kerry’s passions is technology. ‘I am always pursuing new and innovative ways as technology evolves and love to implement anything into the practice that will improve the efficiency of the business.’</p>
<p>Luckily her passion for IT and skill for multi-tasking, aided her when it came to implementing a new system –<em> LawMaster</em> &#8211; into the company back in 2008 whilst also opening two new offices. With the inevitable adversity to change from some staff, it took Kerry’s passion and hard-work to help them embrace the changes and see that it would ultimately help their workloads.</p>
<p>It is this vision that Kerry is taking into the future. She sees the company being completely paperless and on the forefront of leading <em>Legal Resource Management</em> technology. ‘We are two thirds of the way there.’ Technology is taking the firm to the next level of communication, over the past 12 months Kerry has also embraced online marketing strategies as one of the firm’s primary communication tools, something that she has seen successfully increase the interest in their website. Google is now one of their top five referral sources. ‘In five years’ time I envisage it being our top referral source!’ A professional aim driven by her passion to succeed.</p>
<p>One thing Kerry does find challenging is juggling her spare time between her family and her drive to complete her MBA, but she knows how to relax (in her garden sculpting Bonsai trees) and doesn’t like to take her work home with her. It is her family that motivates her ambition to succeed along with her passion for her work.</p>
<p>Described by her colleagues as understanding and very helpful, makes me wonder when does Kerry find time for herself? When she’s not working, this busy working and studying mother, loves to spend time with her family and friends. Having had her children at a young age, Kerry has learnt her multi-tasking skills by juggling many of life’s challenges from an early age. ‘My husband of 21 years and I have always worked full time so it has been tough but very rewarding to this point.’ ‘It is so lovely to see all the hard work of the early parenting years has paid off, looking at my two grown up children aged 19 and 16, my husband and I are now able to enjoy some of the finer things in life, like holidays!’</p>
<p>When I met Kerry, I found her drive and passion inspiring, an ambitious and hardworking woman, enjoying every minute; there is one other thing that makes life that little bit easier for Kerry, her office overlooks the beautiful beachfront of Coolangatta in the Gold Coast. ‘I live and work in a beautiful place, what more can I ask for?’</td>
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<p><span style="color: #666666; font-size: 10px;">Above:  Kerry LeStrange</span></p>
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<p>Above:  One of Kerry&#8217;s Bonsai creations</p>
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<td style="text-align: left; color: #2e6195; font-family: Georgia,&quot;Times New Roman&quot;,Times,serif; font-size: 24px;">Are your systems protected from virtual intruders?</td>
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<td style="text-align: left; color: #666666; font-family: Arial,Helvetica,sans-serif; font-size: 12px;" width="390" valign="top">Your office needs to have a safe computing environment so you can focus on your business. There are a host of nasty intruders on the Internet including viruses, trojans, worms and spyware. The best approach to ensure the safety of your information is to look at IT Security.&nbsp;</p>
<p>While the process of evaluating, purchasing and administering IT Security software may seem daunting, particularly to a small business, the effort of implementing such a system will save a lot of problems in the future should you be unfortunate enough to encounter such an intruder.</p>
<p>For those companies using Windows 7, you already have the <em>Microsoft Security Essentials</em> package ready to be switched on free of charge. Designed to be simple to install and easy to use, it runs quietly and efficiently in the background so you don&#8217;t have to worry about interruptions or making updates, it gives you a computing environment that is safe and highly functional, providing real-time protection for your business PCs. Don’t worry if you have not yet moved to Windows 7, there are many other suitable IT Security packages.</p>
<p>Once your new anti-virus software is up and running, it is still necessary to keep your software up to date, to assist you in keeping your computer system free from these malicious intruders, these bugs are changing and improving their tactics all of the time. It is important to realise that the more you practice safe computing, the more effective you will become in providing a clean environment for your computer system to operate in. Your data and operating system will be kept out of reach from any unauthorised access.</p>
<p>Do yourself a favour and beat the bug before it beats you.</p>
<p><a href="http://view.atdmt.com/action/ukmbuk_FY11SMBCoreUKITSecurityGuideDownload_9" target="_blank">Click here</a> for a non-techies guide to internet security.</p>
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<p><span style="color: #666666; font-size: 10px;">Above:  Are you prepared for a computer virus?</span></td>
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<td style="text-align: left; color: #2e6195; font-family: Georgia,&quot;Times New Roman&quot;,Times,serif; font-size: 24px;">Take a tour of our new Sydney Office</td>
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<td style="text-align: left; color: #666666; font-family: Arial,Helvetica,sans-serif; font-size: 12px;" width="390" valign="top">Our Sydney office is now in business! Our new team are in place in Macquarie Park and we are settling in nicely. We have already held our first training sessions in the new dedicated training room with the team from <em>Lighthouse Health Group</em>, with much success, thanks to our in-house trainer Tyron.&nbsp;</p>
<p>Whether you are transitioning into <em>LawMaster</em> or requiring refresher sessions, by offering training options in both The Sunshine Coast and now Sydney, we hope the flexibility of location will enable you to meet all of your training needs.</p>
<p><span style="font-size: 14px;"><strong>Our Trainers are a credit to us </strong></span></p>
<p><strong> </strong><strong> </strong></p>
<p>On top of launching the new Sydney training sessions, our trainers have recently been busy working with hundreds of users all over the country. We’ve received some great feedback, which is a welcome compliment for our trainers who work hard to make your <em>LawMaster </em>experience as positive and enjoyable as possible.</p>
<p>Nicholas Hockey, Project Officer, Business Services Section from <em>The South Australian Crown Solicitor’s Office</em> commented ‘overall, the training sessions were very well presented, very successful and very well received. It is a credit to the <em>LawMaster</em> trainers that they were able to deliver so many sessions, 46 in total, and yet be able to maintain such a high quality of delivery throughout the entire period’.</p>
<p>Congratulations to Tyron, Celeste, Steve &amp; Kristina on a job well done.</p>
<p>For any training needs don’t hesitate to call your <em>LawMaster</em> contact, call 1300 135 214 or email <a href="mailto:training@lawmaster.com.au">training@lawmaster.com.au</a> for more information.</p>
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<p><span style="color: #666666; font-size: 10px;">Above:  Tyron Wong takes the team from Lighthouse Health Group through a training session in our Sydney office</span></td>
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<td style="text-align: left; color: #2e6195; font-family: Georgia,&quot;Times New Roman&quot;,Times,serif; font-size: 24px;">LawMaster Staff in Profile &#8211; 5 minutes with&#8230;</td>
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<td style="text-align: left; color: #666666; font-family: Arial,Helvetica,sans-serif; font-size: 12px;" width="390" valign="top">As mentioned in the previous issue, the <em>LawMaster</em> team is growing. Over the coming issues we will introduce you to each member of the team. We have cornered them, taken their photo and coerced them into answering a few random questions.&nbsp;</p>
<p>In this issue we introduce you to Client Services Manager, Tyron Wong.</p>
<p>Tyron is a qualified lawyer; he also has an accounting degree and experience in practice management. Some of you may have been lucky enough to have recently met Tyron as part of our team of fearless trainers. Apart from being a constant source of help in the office, he is also a trained Barista (sort of)…</p>
<p><strong>What was the last book you read or recommended?</strong></p>
<p>Worth Dying For by Lee Child.</p>
<p><strong>What was your first job?</strong></p>
<p><strong> </strong><strong> </strong>As a waiter. I spilt beer and orange juice on two of the first customers I ever served.</p>
<p><strong>Who or what inspires you?</strong></p>
<p><strong> </strong><strong> </strong>I’m inspired by possibilities.</p>
<p><strong>My greatest extravagance is… </strong></p>
<p><strong> </strong><strong> </strong>Watches. One of my ambitions in life is to own either 52, or 365 of them.</td>
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<p><span style="color: #666666; font-size: 10px;">Above:  Tyron Wong</span></td>
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<td style="text-align: left; color: #2e6195; font-family: Georgia,&quot;Times New Roman&quot;,Times,serif; font-size: 24px;">LawMaster Tips and Hints</td>
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<td style="text-align: left; color: #666666; font-family: Arial,Helvetica,sans-serif; font-size: 12px;" width="390" valign="top">Each issue we will be providing you with some hints and tips to make your <em>LawMaster</em> experience even easier and more enjoyable than it is now. Become the expert in your team and wow your colleagues with your intricate knowledge of the system. In this issue we focus on Quick Edits for Billing.&nbsp;</p>
<p><strong>Reduce your billing time with this easy shortcut</strong></p>
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<li>In-line editing from the Matter Workbench &gt; Costs tab</li>
<li>Tick Auto Row Height and then you can edit the Narrative field of your costs transactions in readiness for billing</li>
<li>This stops you from having to select Modify on each Cost Transaction, making your change, then selecting OK to close the screen and find your next row</li>
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<td style="text-align: left; color: #2e6195; font-family: Georgia,&quot;Times New Roman&quot;,Times,serif; font-size: 24px;">Around the Conferences</td>
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<td style="text-align: left; color: #666666; font-family: Arial,Helvetica,sans-serif; font-size: 12px;" width="390" valign="top">Recently, we’ve been out and about visiting the latest round of industry conferences across the country and meeting many of you.&nbsp;</p>
<p>Beginning with the <em>ALA QLD</em> conference we were welcomed by the beautiful Queensland sunshine and a re-furbished hotel, and it just got better from there. The presentations were as thought provoking as ever, the food was exceptional and we were treated to some quite amazing Belly dancers at the Middle Eastern inspired Gala Dinner, what a spectacular end to the conference.</p>
<p>The weather wasn’t so kind to us in Sanctuary Cove at the<em> 5th Annual Managing Partners Forum</em>, but this didn’t hinder the atmosphere. We managed to speak to many interesting people and were treated to a very inspiring and humorous after-dinner speech by Mr John Muir, an adventurer, who has amongst other things, climbed Mount Everest, trekked across the arctic, Antarctic and east to west across Australia. Dressed the part in a necklace of animals’ teeth and a colourful vest, the real and genuine delivery of his travels captured the attention and imagination of the whole room.</p>
<p>Off next to Canberra and the<em> 2nd</em> <em>Public Sector Forum</em>, this two day event was highlighted by The Hon Michael Kirby who inspired some fantastic debate amongst the delegates about panel-sourced versus in-house Legal Counsel. We feel lucky to have experienced such passion in one room.</p>
<p>On that note, we hope to see you all in a city near you soon.</p>
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<p><strong>Congratulations to our Business Card Draw Winners</strong></p>
<p><strong> </strong><strong> </strong></p>
<p>Congratulations to the winners of our business card draws, we hope you have enjoyed your prizes:</p>
<p>Mark Meikle, Chris Shaw and Martin Reynolds.</p>
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<p><span style="color: #666666; font-size: 10px;">Above:  Delegates at the 2nd Public Sector Forum break-out for morning tea, can you spot yourself?</span></p>
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<p>Top<span style="color: #666666; font-size: 10px;">: </span><span style="color: #666666; line-height: 115%; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 10px;">The outstanding entertainment of acrobatics and dancing at the ALA QLD Conference </span></p>
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<p><span style="color: #666666; font-size: 10px;">Above: <span style="color: #666666; line-height: 115%; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; font-size: 10px;">Robert Laird, LawMaster Legal Solutions Director, presents Martin Reynolds with a bottle of Champagne.</span></span></td>
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		<title>The LawMaster e-Newsletter on Dec 2011</title>
		<link>http://www.lawmaster.com.au/2011/12/the-lawmaster-e-newsletter/</link>
		<comments>http://www.lawmaster.com.au/2011/12/the-lawmaster-e-newsletter/#comments</comments>
		<pubDate>Sun, 18 Dec 2011 06:24:31 +0000</pubDate>
		<dc:creator>SunPay</dc:creator>
				<category><![CDATA[Newsletter Archive]]></category>

		<guid isPermaLink="false">http://www.lawmaster.com.au/?p=512</guid>
		<description><![CDATA[Welcome! LawMaster In The News · CIO: No pain, no gain You Can Also Find LawMaster In: · BRW · Legal Practice Intelligence By-line Articles · Lawyers gain 30 per cent better results by integrating people, processes, and performance. Why Lawyers Cannot Afford to Ignore Practice Management Software. Links · LawMaster Website · LawMaster on [...]]]></description>
			<content:encoded><![CDATA[<table class="MsoNormalTable" style="width: 525.0pt; mso-cellspacing: 7.5pt; mso-yfti-tbllook: 1184; mso-padding-alt: 0cm 0cm 0cm 0cm;" border="0" cellspacing="10" cellpadding="0" width="700">
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<p class="MsoNormal"><strong><span style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: #666666;">Welcome!</span></strong></p>
</td>
<td style="width: 180.0pt; background: #EE7F26; padding: 11.25pt 11.25pt 11.25pt 11.25pt;" rowspan="6" width="240" valign="top">
<h3 style="margin: 0cm; margin-bottom: .0001pt;"><span style="font-size: 12.0pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; color: black; font-weight: normal;">LawMaster In The News</span></h3>
<p class="MsoNormal" style="mso-margin-top-alt: auto; margin-bottom: 7.5pt; margin-left: 0cm; text-indent: -18.0pt; mso-list: l3 level1 lfo2; tab-stops: list 36.0pt;"><span style="font-size: 10.0pt; mso-bidi-font-size: 9.5pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #333333;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt &quot;Times New Roman&quot;;"><br />
</span></span></span><span style="font-size: 9.5pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: #333333;"><a href="http://www.cio.com.au/article/363847/document_management_riding_tsunami" target="_blank"><span style="color: white;">CIO: No pain, no gain</span></a></span></p>
<h3 style="margin: 0cm; margin-bottom: .0001pt;"><span style="font-size: 12.0pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; color: black; font-weight: normal;">You Can Also Find LawMaster In:</span></h3>
<p class="MsoNormal" style="mso-margin-top-alt: auto; margin-bottom: 7.5pt; margin-left: 0cm; text-indent: -18.0pt; mso-list: l1 level1 lfo4; tab-stops: list 36.0pt;"><span style="font-size: 10.0pt; mso-bidi-font-size: 9.5pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: white;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt &quot;Times New Roman&quot;;"><br />
</span></span></span><span style="font-size: 9.5pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: white;">BRW</span></p>
<p class="MsoNormal" style="mso-margin-top-alt: auto; margin-bottom: 7.5pt; margin-left: 0cm; text-indent: -18.0pt; mso-list: l1 level1 lfo4; tab-stops: list 36.0pt;"><span style="font-size: 10.0pt; mso-bidi-font-size: 9.5pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: white;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt &quot;Times New Roman&quot;;"><br />
</span></span></span><span style="font-size: 9.5pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: white;">Legal Practice Intelligence</span></p>
<h3 style="margin: 0cm; margin-bottom: .0001pt;"><span style="font-size: 12.0pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; color: black; font-weight: normal;">By-line Articles</span></h3>
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</span></span></span><span style="font-size: 9.5pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: #333333;"><a href="http://www.lawmaster.com.au/2011/04/lawyers-gain-30-per-cent-better-results-by-integrating-people-processes-and-performance-why-lawyers-cannot-afford-to-ignore-practice-management-software/" target="_blank"><span style="color: white;">Lawyers gain 30 per cent better<br />
results by integrating people, processes, and performance. Why Lawyers Cannot<br />
Afford to Ignore Practice Management Software.</span></a></span></p>
<h3 style="margin: 0cm; margin-bottom: .0001pt;"><span style="font-size: 12.0pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; color: black; font-weight: normal;">Links</span></h3>
<p class="MsoNormal" style="mso-margin-top-alt: auto; margin-bottom: 7.5pt; margin-left: 0cm; text-indent: -18.0pt; mso-list: l2 level1 lfo8; tab-stops: list 36.0pt;"><span style="font-size: 10.0pt; mso-bidi-font-size: 9.5pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #333333;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt &quot;Times New Roman&quot;;"><br />
</span></span></span><span style="font-size: 9.5pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: #333333;"><a href="http://www.lawmaster.com.au/" target="_blank"><span style="color: white;">LawMaster Website</span></a></span></p>
<p class="MsoNormal" style="mso-margin-top-alt: auto; margin-bottom: 7.5pt; margin-left: 0cm; text-indent: -18.0pt; mso-list: l2 level1 lfo8; tab-stops: list 36.0pt;"><span style="font-size: 10.0pt; mso-bidi-font-size: 9.5pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #333333;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt &quot;Times New Roman&quot;;"><br />
</span></span></span><span style="font-size: 9.5pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: #333333;"><a href="http://www.facebook.com/pages/LawMaster/121739150671" target="_blank"><span style="color: white;">LawMaster on Facebook</span></a></span></p>
<p class="MsoNormal" style="mso-margin-top-alt: auto; margin-bottom: 7.5pt; margin-left: 0cm; text-indent: -18.0pt; mso-list: l2 level1 lfo8; tab-stops: list 36.0pt;"><span style="font-size: 10.0pt; mso-bidi-font-size: 9.5pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #333333;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt &quot;Times New Roman&quot;;"><br />
</span></span></span><span style="font-size: 9.5pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: #333333;"><a href="http://twitter.com/LawMaster09" target="_blank"><span style="color: white;">LawMaster on Twitter</span></a></span></p>
<h3 style="margin: 0cm; margin-bottom: .0001pt;"><span style="font-size: 12.0pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; color: black; font-weight: normal;">Contact Us</span></h3>
<p class="MsoNormal" style="mso-margin-top-alt: auto; margin-bottom: 7.5pt; margin-left: 0cm; text-indent: -18.0pt; mso-list: l0 level1 lfo10; tab-stops: list 36.0pt;"><span style="font-size: 10.0pt; mso-bidi-font-size: 9.5pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: white;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt &quot;Times New Roman&quot;;"><br />
</span></span></span><span style="font-size: 9.5pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: white;"><a href="mailto:Information@LawMaster.com.au" target="_blank"><span style="color: white;">Information@LawMaster.com.au</span></a></span></p>
<p class="MsoNormal" style="mso-margin-top-alt: auto; margin-bottom: 7.5pt; margin-left: 0cm; text-indent: -18.0pt; mso-list: l0 level1 lfo10; tab-stops: list 36.0pt;"><span style="font-size: 10.0pt; mso-bidi-font-size: 9.5pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: white;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt &quot;Times New Roman&quot;;"><br />
</span></span></span><span style="font-size: 9.5pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: white;">Phone: 1300 135 214</span></p>
<p class="MsoNormal" style="mso-margin-top-alt: auto; margin-bottom: 7.5pt; margin-left: 0cm; text-indent: -18.0pt; mso-list: l0 level1 lfo10; tab-stops: list 36.0pt;"><span style="font-size: 10.0pt; mso-bidi-font-size: 9.5pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: white;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt &quot;Times New Roman&quot;;"><br />
</span></span></span><span style="font-size: 9.5pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: white;">Fax: 07-5453 4060</span></p>
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<p class="MsoNormal"><span style="font-size: 9.5pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: #333333;">The LawMaster e-Newsletter is our way of keeping you<br />
up-to-date with the latest developments in Legal Resource Management (LRM)<br />
and other important LawMaster news. From trends and topics to hot links and<br />
handy hints, the eNewsletter will keep you better informed.</span></p>
<p>This issue brings news on the release of iBench, a mobile LawMaster resource<br />
available as an iPhone and iPad app; an update on how LRM helped Campbell +<br />
White (now Given Law) to seamlessly failover in spite of Queensland floods<br />
that destroyed her premises, some highlights from last year’s ALA conference<br />
in Alice Springs, new customers and some innovative uses of the solution.</p>
<p>We are continuing to update our great LRM offering, and positive publicity<br />
about LawMaster kept us in the news. So keep your eyes online, on air, and on<br />
the ground for LRM updates.</p>
<p>We really hope you find the LawMaster e-Newsletter a valuable resource and as<br />
always, we welcome your feedback at any stage. At LawMaster, we believe your<br />
success is our success. We remain committed to helping you gain more from the<br />
best LRM solution available.</p>
<p>Enjoy!</td>
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<td style="background: #EE7F26; padding: 0cm 0cm 0cm 0cm;">
<p class="MsoNormal"><span style="font-size: 9.5pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: #333333;"><img src="http://apac.bitecommunications.com/lawmaster/newsletters/2011/july/plane.jpg" border="0" alt="http://apac.bitecommunications.com/lawmaster/newsletters/2011/july/plane.jpg" width="397" height="157" /></span></p>
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<td style="background: #F2F2F2; padding: 11.25pt 11.25pt 11.25pt 11.25pt;">
<p class="MsoNormal"><strong><em><span style="font-size: 9.5pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: #333333;">Above:</span></em></strong><em><span style="font-size: 9.5pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: #333333;"> Team LawMaster arrive in<br />
Alice Springs for the Australian Lawyers Alliance National Conference</span></em><span style="font-size: 9.5pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: #333333;"> </span></p>
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<p class="MsoNormal"><strong><span style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: #666666;">News Highlights</span></strong></p>
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</tr>
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<td style="padding: 11.25pt 11.25pt 11.25pt 11.25pt;" valign="top">
<p class="MsoNormal" style="mso-margin-top-alt: auto; margin-bottom: 7.5pt; margin-left: 0cm; text-indent: -18.0pt; mso-list: l4 level1 lfo12; tab-stops: list 36.0pt;"><span style="font-size: 10.0pt; mso-bidi-font-size: 9.5pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #333333;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt &quot;Times New Roman&quot;;"><br />
</span></span></span><span style="font-size: 9.5pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: #333333;"><a href="http://apac.bitecommunications.com/lawmaster/newsletters/2011/july/index.html#1"><strong><span style="font-size: 10.5pt; color: #ee7f26;">Law professional Robert Gullotta<br />
appointed Client Services Director</span></strong></a></span></p>
<p>This month, LawMater is pleased to welcome Robert Gullotta to the team as the<br />
newly appointed Client Services Director. Gullotta is a seasoned legal<br />
veteran, with a proven track record of success. He has led re-engineering<br />
projects, cultural change programs, practice management implementations and<br />
managed client relationships.</p>
<p class="MsoNormal" style="mso-margin-top-alt: auto; margin-bottom: 7.5pt; margin-left: 0cm; text-indent: -18.0pt; mso-list: l4 level1 lfo12; tab-stops: list 36.0pt;"><span style="font-size: 10.0pt; mso-bidi-font-size: 9.5pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #333333;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt &quot;Times New Roman&quot;;"><br />
</span></span></span><span style="font-size: 9.5pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: #333333;"><a href="http://apac.bitecommunications.com/lawmaster/newsletters/2011/july/index.html#2"><strong><span style="font-size: 10.5pt; color: #ee7f26;">iBench: For lawyers on the move</span></strong></a></span></p>
<p>LawMaster has released the iBench app for Apple iPhone, iPad and generally<br />
all mobile devices for instantly accessing — from WiFi or mobile<br />
broadband-available locations — the rich and comprehensive LawMaster<br />
solution.</p>
<p class="MsoNormal" style="mso-margin-top-alt: auto; margin-bottom: 7.5pt; margin-left: 0cm; text-indent: -18.0pt; mso-list: l4 level1 lfo12; tab-stops: list 36.0pt;"><span style="font-size: 10.0pt; mso-bidi-font-size: 9.5pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #333333;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt &quot;Times New Roman&quot;;"><br />
</span></span></span><span style="font-size: 9.5pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: #333333;"><a href="http://apac.bitecommunications.com/lawmaster/newsletters/2011/july/index.html#3"><strong><span style="font-size: 10.5pt; color: #ee7f26;">A paperless office provides high and<br />
dry protection</span></strong></a></span></p>
<p>Queensland was recently struck by devastating floods that affected hundreds<br />
of thousands of people and incurred losses in the many billions.</p>
<p class="MsoNormal" style="mso-margin-top-alt: auto; margin-bottom: 7.5pt; margin-left: 0cm; text-indent: -18.0pt; mso-list: l4 level1 lfo12; tab-stops: list 36.0pt;"><span style="font-size: 10.0pt; mso-bidi-font-size: 9.5pt; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: #333333;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt &quot;Times New Roman&quot;;"><br />
</span></span></span><span style="font-size: 9.5pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: #333333;"><a href="http://apac.bitecommunications.com/lawmaster/newsletters/2011/july/index.html#4"><strong><span style="font-size: 10.5pt; color: #ee7f26;">Creating a paperless office</span></strong></a></span></p>
<p>For Gold Coast legal practice Attwood Marshall, the goal of achieving a<br />
paperless law firm is close to completion.</td>
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<td style="background: #EFEFEF; padding: 11.25pt 11.25pt 11.25pt 11.25pt;" colspan="2">
<p class="MsoNormal"><strong><span style="font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: #666666;">Full News</span></strong></p>
</td>
</tr>
<tr style="mso-yfti-irow: 7;">
<td style="padding: 11.25pt 11.25pt 11.25pt 11.25pt;" colspan="2">
<h2 style="margin: 0cm; margin-bottom: .0001pt;"><a id="1" name="1"></a><span style="font-size: 10.5pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; color: #ee7f26;">Law professional Robert Gullotta appointed<br />
Client Services Director</span></h2>
<p class="MsoNormal"><span style="font-size: 9.5pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: #333333;"> </span></p>
<p>This month, LawMater is pleased to welcome Robert Gullotta to the team as the<br />
newly appointed Client Services Director.</p>
<p>Gullotta is a seasoned legal veteran, with a proven track record of success.<br />
He has led re-engineering projects, cultural change programs, practice<br />
management implementations and managed client relationships. Best known for<br />
his work at Minter Ellison where he managed the intellectual capital<br />
resources of its finance legal division, his extensive legal experience has<br />
provided him with a deep understanding of the issues that lawyers face in<br />
balancing client service and running a profitable business.</p>
<p>As Client Services Director, Robert Gullotta joins LawMaster&#8217;s senior<br />
management team where he will report to CEO and founder, David Toohey. He<br />
will be a primary contact between clients and LawMaster. His appointment<br />
coincides with LawMaster&#8217;s plans to expand its reach and take advantage of<br />
opportunities opening up in the mobility area.</p>
<p>&#8220;The opportunity to join LawMaster is about being in the right place at<br />
the right time,&#8221; said Gullotta. &#8220;Lawyers are realising the benefits<br />
of LRM software that not only automates all repetitive legal work and<br />
eliminates double handling, but also provides fast access to matters and<br />
captures all your billable time. I am excited to be joining the company as continues<br />
to innovate in the mobility sector.&#8221;</p>
<p>&#8220;We are delighted that Robert Gullotta is joining LawMaster,” said David<br />
Toohey. The expanding LawMaster client community will genuinely benefit from<br />
Robert’s firsthand experience in changeover, deploying, and managing<br />
groundbreaking LawMaster technology. As a working lawyer, his experience and<br />
insider’s knowhow will be welcomed by law firms and legal departments<br />
alike.&#8221;</p>
<p>Robert Gullotta holds a B.EC/LLB from Macquarie University, a Bachelor of<br />
Civil Law from the University of Queensland and an MBA from Monash<br />
University.</p>
<div style="margin-top: 15.0pt; margin-bottom: 15.0pt;">
<div class="MsoNormal" style="text-align: center;">
<p><span style="font-size: 9.5pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; color: #333333;"> </span></p>
<hr style="color: #999999;" size="2" noshade="noshade" />
<p>&nbsp;</p>
</div>
</div>
<h2 style="margin: 0cm; margin-bottom: .0001pt;"><a id="2" name="2"></a><span style="font-size: 10.5pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; color: #ee7f26;">iBench: For lawyers on the move</span></h2>
<p class="MsoNormal"><span style="font-size: 9.5pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: #333333;"> </span></p>
<p>LawMaster has released the iBench app for Apple iPhone, iPad and generally<br />
all mobile devices for instantly accessing &#8211; from WiFi or mobile<br />
broadband-available locations &#8211; the rich and comprehensive LawMaster<br />
solution.</p>
<p>Key features include easy access to matters, contacts, tasks and performance<br />
data. The solution is highly intuitive. It is also secure, versatile and will<br />
genuinely keep you in touch with matters. It is purpose-built for lawyers<br />
needing easy and fast access to workplace resources while working away from<br />
their office. Special functions additional to the core Lawyers WorkBench<br />
capability include integrated applications for voice, SMS messaging,<br />
bring-ups and documents and of course google maps.</p>
<p>&#8220;iBench was developed to provide certainty on matters at the right time,<br />
in the right place and in the right context,&#8221; says David Toohey.</p>
<p>&#8220;It is incredibly helpful for lawyers and support staff who want<br />
seamless access to up-to-date information on matters as well as documents,<br />
files and contacts no matter where you are working from.&#8221;</p>
<p>The iBench app is a major breakthrough for accurate professional recording<br />
and decision making. Lawyers and support staff gain seamless access to<br />
matters, contacts, tasks and performance data, all of which can be made instantly<br />
and easily available anywhere, any time. It is fully integrated with the<br />
LawMaster LRM solution, which delivers 30 percent better results for lawyers<br />
by integrating people, processes and performance.</p>
<p>iBench , naturally, interfaces with client matter tracking and billing,<br />
client-specific document collaboration and conflict checking. Special<br />
functions include integrated applications for case management, document<br />
management, mail &amp; phone integration and especially automation of<br />
workflow and document assembly.</p>
<p>iBench is available now from LawMaster on a monthly subscription and is<br />
accessible to existing users.</p>
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<h2 style="margin: 0cm; margin-bottom: .0001pt;"><a id="3" name="3"></a><span style="font-size: 10.5pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; color: #ee7f26;">A paperless office provides high and dry<br />
protection</span></h2>
<p class="MsoNormal"><span style="font-size: 9.5pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: #333333;"> </span></p>
<p>Queensland was recently struck by devastating floods that affected hundreds<br />
of thousands of people and incurred losses in the many billions.</p>
<p>Malpractice compensation law firm Campbell + White, now Given Law, was left<br />
under the threat of a complete disaster when the power in Brisbane was<br />
suddenly cut off ahead of rising floodwaters, and hours later found its<br />
premises underwater.</p>
<p>With the floods came the fear of files being lost or misplaced. However,<br />
being an electronic office where all documents are scanned as they enter the<br />
firm, principal Amanda Given knew that the physical destruction of hard copy<br />
materials would not impact on the firm&#8217;s activities or responsibilities.</p>
<p>Given Law uses LawMaster&#8217;s integrated Legal Resource Management (LRM)<br />
solution. One of the benefits of LRM is that it includes inbuilt resources<br />
that provide law firms with seamless failover in the event of an outage or<br />
network failure: a feature that protected Given Law when it was really<br />
needed.</p>
<p>According to Amanda Given, &#8220;The potential destruction of evidence,<br />
documents and data has enormous consequences for a legal firm. However,<br />
scanning and storing matters and documents electronically and using LawMaster<br />
provides a variety of benefits including business continuity. Using high levels<br />
of automation and matter management, it greatly improves performance as well<br />
as saving lawyers thousands of dollars in annual printing, mailing, paper and<br />
storage costs.&#8221;</p>
<p>In spite of the loss of her premises, using LawMaster enabled Amanda Given to<br />
establish a virtual office for herself and her support staff at various<br />
locations of choice. As a result, the systems were able to continue<br />
seamlessly with no disruption to the firm’s operations. Telephone system<br />
availability and premises were another issue of course.</p>
<p>Amanda Given summarises the LRM solution as accurate, efficient, integrated<br />
and reliable. &#8220;It is a must for law firms that require critical levels<br />
of reliability.&#8221;</p>
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<h2 style="margin: 0cm; margin-bottom: .0001pt;"><a id="4" name="4"></a><span style="font-size: 10.5pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; mso-fareast-font-family: &quot;Times New Roman&quot;; color: #ee7f26;">Creating a paperless office</span></h2>
<p class="MsoNormal"><span style="font-size: 9.5pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: #333333;"> </span></p>
<p>For Gold Coast legal practice Attwood Marshall, the goal of achieving a<br />
paperless law firm is close to completion.</p>
<p>Since moving from an outmoded Open Practice system to a LawMaster Legal<br />
Resource Management (LRM) solution, Attwood Marshall has lifted its billings<br />
by solicitor by 23 per cent across three offices and reduced a nine person<br />
admin team to three.</p>
<p>According to practice manager Kerry LeStrange, achieving the paperless office<br />
status was made possible by taking full advantage of the automation available<br />
from LRM and digitizing all incoming files and matters. &#8220;By automating<br />
as many processes as possible and creating digital versions of case matters<br />
and files so they could be shared and worked on concurrently, we were able to<br />
create an incredible lift in performance throughout the firm.&#8221;</p>
<p>LeStrange and her colleagues have made full use of LawMaster’s integrated and<br />
flexible features that enables Attwood Marshall lawyers to maximise their<br />
billable time and as well as identify, access and deal with matters.</p>
<p>An additional attraction of the LRM solution is its pricing model. Using<br />
LawMaster, Attwood Marshall is able to pay for its LawMaster solution based<br />
on a percentage of results. This way the good times and the not so good are<br />
shared by all parties.</td>
</tr>
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<p class="MsoNormal"><span style="font-size: 7.5pt; font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: #333333;">Copyright ©2011 LawMaster. All rights reserved. | <a href="mailto:information@lawmaster.com.au?subject=Unsubscribe&amp;body=Please%20do%20not%20send%20me%20further%20LawMaster%20eNewsletters"><span style="color: black;">Unsubscribe</span></a></span></p>
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		<title>SA Crown Solicitors Office Awards Legal Resource Management System Contract to LawMaster</title>
		<link>http://www.lawmaster.com.au/2011/09/sa-crown-solicitors-office-awards-legal-resource-management-system-contract-to-lawmaster/</link>
		<comments>http://www.lawmaster.com.au/2011/09/sa-crown-solicitors-office-awards-legal-resource-management-system-contract-to-lawmaster/#comments</comments>
		<pubDate>Thu, 15 Sep 2011 11:54:00 +0000</pubDate>
		<dc:creator>SunPay</dc:creator>
				<category><![CDATA[Media Releases]]></category>

		<guid isPermaLink="false">http://www.lawmaster.com.au/?p=308</guid>
		<description><![CDATA[LawMaster has announced its successful tender for the provision of a Legal Resource Management LRM System for the Crown Solicitor’s Office of South Australia (CSO). The CSO is a division of the South Australian Attorney-General’s Department, responsible for the provision of legal services to the Attorney-General, to Cabinet and to all government agencies in South [...]]]></description>
			<content:encoded><![CDATA[<p>LawMaster has announced its successful tender for the provision of a Legal Resource Management LRM System for the Crown Solicitor’s Office of South Australia (CSO).</p>
<p>The CSO is a division of the South Australian Attorney-General’s Department, responsible for the provision of legal services to the Attorney-General, to Cabinet and to all government agencies in South Australia.</p>
<p>The CSO has used LawMaster Version 9 as its legal resource management software system since April 2000.  In 2010, as part of an upgrade of its systems and infrastructure, the CSO conducted an open tender to identify the best product for its business needs. An important criteria was value for money. LawMaster Version 10 (LMV10) won the tender.</p>
<p>The CSO evaluation process was very rigorous and included representatives from all sections of its business to assess the products on offer.</p>
<p>Gabi Jaksa, Deputy Crown Solicitor, said: “The CSO is very excited about the implementation of LMV10.  Initial demonstration of the product to our staff has generated very positive feedback.  The addition of new features in Version 10 and the more contemporary look and feel of its user interface, while maintaining our familiarity with the existing LawMaster functionality, provides the optimal outcome for CSO staff.”</p>
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		<title>Lawyers gain 30 per cent better results by integrating people, processes, and performance. Why Lawyers Cannot Afford to Ignore Practice Management Software.</title>
		<link>http://www.lawmaster.com.au/2011/04/lawyers-gain-30-per-cent-better-results-by-integrating-people-processes-and-performance-why-lawyers-cannot-afford-to-ignore-practice-management-software/</link>
		<comments>http://www.lawmaster.com.au/2011/04/lawyers-gain-30-per-cent-better-results-by-integrating-people-processes-and-performance-why-lawyers-cannot-afford-to-ignore-practice-management-software/#comments</comments>
		<pubDate>Wed, 20 Apr 2011 02:53:34 +0000</pubDate>
		<dc:creator>Webmaster</dc:creator>
				<category><![CDATA[By-line Articles]]></category>

		<guid isPermaLink="false">http://119.148.69.37/wordpress/?p=142</guid>
		<description><![CDATA[Lawyers can gain 30 per cent better results by integrating people, processes, and performance using effective practice management software.  It’s proven.  However, and surprisingly, the benefits can be more critical for the smaller firm than they are for the larger practice.  Legal Resource Management (LRM) software enables lawyers to earn more from their day.  They [...]]]></description>
			<content:encoded><![CDATA[<p>Lawyers can gain 30 per cent better results by integrating people, processes, and performance using effective practice management software.  It’s proven.  However, and surprisingly, the benefits can be more critical for the smaller firm than they are for the larger practice.  Legal Resource Management (LRM) software enables lawyers to earn more from their day.  They achieve this through efficiencies created from more resourceful management of documents, automating as many processes as possible, integrating case and matter management and document assembly leaving more non-billable work to para legal and less senior staff.  Numerous testimonials are available from law firms that have created more distributable profits per partner due to the introduction of innovative LRM systems like LawMaster, which is easy to use, intuitive and very effective.  In spite of the measurable benefits however, smaller firms will often take the view that practice management software is a cost they can do without and too complex for those who just want to practice law.  They rely on time recording software or related billing methodologies for accounting and maintain largely outdated processes. Their focus is on the costs of the technology rather than its business case.</p>
<p>&nbsp;</p>
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		<title>Buying Law Practice Management Software &#8211; 10 Things to Consider</title>
		<link>http://www.lawmaster.com.au/2011/04/buying-law-practice-management-software-10-things-to-consider-2/</link>
		<comments>http://www.lawmaster.com.au/2011/04/buying-law-practice-management-software-10-things-to-consider-2/#comments</comments>
		<pubDate>Tue, 19 Apr 2011 22:25:10 +0000</pubDate>
		<dc:creator>SunPay</dc:creator>
				<category><![CDATA[LawMaster in the News]]></category>

		<guid isPermaLink="false">http://www.lawmaster.com.au/?p=384</guid>
		<description><![CDATA[Buying Law Practice Management Software 10 Things to Consider by *David Toohey, Founder and CEO, LawMaster &#160; &#160; Increasing the profitability of a law firm has never been more challenging. So it makes sense to introduce systems that create efficiencies and drive returns. One of the most effective initiatives is the adoption of software that [...]]]></description>
			<content:encoded><![CDATA[<h2>Buying Law Practice Management Software</h2>
<h1>10 Things to Consider</h1>
<p>by *David Toohey, Founder and CEO,  LawMaster</p>
<p>&nbsp;</p>
<hr />
<p>&nbsp;</p>
<p>Increasing the profitability of a law firm has never been more challenging. So it makes sense to introduce systems that create efficiencies and drive returns.  One of the most effective initiatives is the adoption of software that enables lawyers to focus more on legal matters, leaving day-to-day operations to lower billed staff.</p>
<p>There is much to choose from.  Numerous software providers have a product to assist lawyers capture and track documents.  Some record client instructions, others generate reports, and capture time.  Most offer some level of management recording that supposedly reduces non-billable time.  These solutions work on single PCs, on practice servers, or operate in the ‘cloud’ – serviceable on different devices and multiple sites.</p>
<p>Given the choices, it is not surprising to learn that law firms often get it wrong.</p>
<p>Implementing practice software is a major step for firms of all sizes.  Whether you are upgrading from a basic business system or accounting software, it is critical for law practice managers to first do their homework.</p>
<p>Typically, lawyers want a solution that “does it all at once”.  They want the capture all work undertaken on behalf of clients so that more  can be billed, particularly higher billed partner time and also to spend less on non productive activities.  The software investment also needs to provide long term dividends without the firm having to pay for expense software upgrades and new hardware to keep it operational.</p>
<p>The starting point is having a hard look at the law firm and its longer term needs.  In a dynamic legal environment, a legal business needs a highly flexible and integrated Legal Resource Management (LRM) system, a solution that provides a central data house of all of the firm’s information rather than separate components.  To gain maximum returns from the solution, all operations areas including case &amp; matter management, document management, document assembly and workflow automation need to be linked to billing, accounting, marketing, analysis and reporting.</p>
<p>By integrating people, processes, and performance in an all-in-one LRM system like LawMaster, which is purpose-built for lawyers and law firms, auditable profitability gains of 30 percent are achievable, and should be expected.  LawMaster also provides options for fees to be based on performance results.</p>
<p>So what should be included in your purchase criteria?</p>
<h3>1. Ability to meet change</h3>
<p>Move to LRM. Your choice of law firm solution should be based on longer term as well as shorter term needs.  It has to be able to accommodate change whether it is people, procedures, documentation or billing methodologies.  It has to integrate all aspects of the business of a law firm.  Staff come and go.  So do partners.  Having flexible, easy to learn production and management systems that meet the changing needs of a successful law firm will generate more billings and higher profits.  The reverse is also true.  So look at your broader practice needs.</p>
<h3>2. Developed for local use</h3>
<p>Software purpose-built for the Australian legal community should be critical in purchase decision-making.   Australian law and legal business practice are continually changing.  Being able to talk directly with the people who developed the software solution also means issues and fixes can be quickly addressed.  Using Australian developed software also means your practice system can be regularly updated irrespective of changes in state and federal law, policy guidelines, HR matters, tax or compliance.  And with local support, updates are very cost-effective.</p>
<h3>3. Reliable support</h3>
<p>Being able to contact someone locally during normal business hours who understands the needs of an Australian law firm as well as the technical and practical side of the application is critically important.  Does the cost of the software include support?  Is that support available around the clock and based locally?  Working with people who are intimately involved with the development of the software provides you with surety, particularly when something needs immediate attention.</p>
<h3>4. Remaining relevant</h3>
<p>Is the software easy to use and personally relevant to all practitioners? Does it help keep non-practitioner staff motivated, and capture all work done on a client’s behalf?  Does it help you retain and share practice IP?  Is it regularly updated using the inputs of lawyers and practice management professionals?  What about regularly updates:  do they include the inputs of local lawyers and specialists?  If the answer is not an emphatic, “yes” it is likely you are not optimising your billing and your overheads are higher than they need be.</p>
<h3>5. Tailored solutions</h3>
<p>Two different types of law practice management software solutions are often made available:  packaged products for the law professional, and software that can be tailored to fit law firm demands.  Which one should you choose?  The most effective application is a solution that provides an integrated approach to meeting all needs of the firm:  legal production and practice management.  Being able to work with local developers instead of third party consultants means you will be able to tailor the solution to the exacting needs of your firm, which almost always creates more billings and at higher rates.</p>
<h3>6. Seamless changeover</h3>
<p>If you are changing from law firm management software, it makes sense to ensure your firm is comfortable with the changeover.  Usually, effective planning and the right software means your people can iron out any difficulties before changeover.  The goal is to minimise disruption to billable work.  Using a local developer experienced in law firm operations will not only save you installation costs, but also provide you with handy tips to make the most from your software investment.</p>
<h3>7. Beyond time billing</h3>
<p>Some law practice management offerings provide little more than time capture and recording or document management.  However, effective practice management software should also include integrated and effective procedures and processes that optimize productivity and lower costs across the firm i.e. LRM. These processes should touch all key elements of a law firm including data capture, document management and sharing, workflow management, library and work recording, marketing all of which should be integrated into the total solution.  They should include all repetitive legal tasks as well as administration that can be undertaken by non-legal personnel.  The solution should be easy-to-use, secure, scalable from 1 to 1,000 users, and identify areas for cost savings.</p>
<h3>8. Supporting hardware</h3>
<p>Adopting new LRM software should include a complete review of the computing needs of the firm and advice on how to make the best use of your current resources.   Loading new software on effective hardware will complement the effectiveness of the solution.  more importantly and often overlooked is ensuring disaster management capability and in the worst case include disaster recovery and business continuity back up.</p>
<h3>9. Buying your software</h3>
<p>Today there are numerous options available to acquire software:  outright purchase, licence fees per user, and software-as-a-service arrangement where you can pay monthly subscription fees.  There are also service and update cost-agreements.  Leading LRM software provider, LawMaster, features an option where the law firm pays a percentage of measurable cost savings.  This feature includes the costs of regular updates and a personalised help service.  Law firm management software is also available as an in ‘the cloud’ service, where it is accessed over an internal or external network.  Cloud services enable users to access their desktop resources from an iPhone, generic mobile devices or laptop whenever they are needed.   And these services can be made available on a ‘pay as you use’ basis.</p>
<h3>10. Proven track record</h3>
<p>A good starting point in your selection process is a chat with other lawyers about their experience with a particular software application.   The discussion should cover critical issues such as ease-of-use, training, and cost benefits as well as the availability of regular updates, service back-up and local knowledge of the needs of Australian legal practice. It should also include information about any hidden extras involved particularly after installation.  After-sales costs such as changes, adds, maintenance, additional modules, service and training not covered under the purchase agreement changes the entire cost equation.  Ask for references.<br />
Making the best decision on your law firm management software will largely depend on your legal business needs and those of your partners.  The solution is going to promote higher profitability per partner billings, or add to your costs.  The choice is yours.</p>
<p>- Ends -</p>
<h5><strong>*David Toohey</strong> is the founder and CEO of LawMaster.  He has longtime experience in the professional services technology sector</h5>
<h3>About LawMaster</h3>
<h5>LawMaster Legal Resource Management (LRM) software delivers 30 percent better results by integrating your people, processes, and performance.  LawMaster is 100% Australian owned and operated, servicing clients Australia wide since 1988.  With proven, flexible and cost effective offerings, LawMaster&#8217;s integrated set of legal software solutions helps law firms gain the best possible outcomes for their clients, enabling more efficient proactive operation, improved productivity and profitability.   LawMaster’s comprehensive legal software solution set covers Case &amp; Matter;  Document / Image / Records Management; Workflow / Task Management; Document Assembly / Automation; Knowledge / Library Management; Time Billing / Costing; Litigation Support; Client Relationship Management; Financial Accounting; Trust / Mortgage Accounting; Payroll / HR As a Microsoft Gold Partner, LawMaster has achieved the highest level of competency from Microsoft and have the knowledge, skills and commitment to implement technology solutions that match your exact needs.  Visit:  <a href="http://www.lawmaster.com.au">http://www.lawmaster.com.au</a></h5>
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		<title>LawMaster launches iBench app for iPhone and iPad</title>
		<link>http://www.lawmaster.com.au/2011/03/lawmaster-launches-ibench-app-for-iphone-and-ipad/</link>
		<comments>http://www.lawmaster.com.au/2011/03/lawmaster-launches-ibench-app-for-iphone-and-ipad/#comments</comments>
		<pubDate>Tue, 15 Mar 2011 15:20:48 +0000</pubDate>
		<dc:creator>Webmaster</dc:creator>
				<category><![CDATA[Media Releases]]></category>

		<guid isPermaLink="false">http://www.lawmaster.com.au/?p=287</guid>
		<description><![CDATA[Lawyers gain case matter mobility, and capture more billable time SYDNEY, Australia, 16 March, 2011 – LawMaster, the leading provider of performance-boosting Legal Resource Management (LRM) software, has released the iBench app for Apple iPhone, iPad and generally all mobile devices for instantly accessing — from WiFi or mobile broadband-available locations — the rich and [...]]]></description>
			<content:encoded><![CDATA[<p><em>Lawyers gain case matter mobility, and capture more billable time</em></p>
<p><strong>SYDNEY, Australia, 16 March, 2011</strong> – LawMaster, the leading provider of performance-boosting Legal Resource Management (LRM) software, has released the <em>iBench</em> app for Apple iPhone, iPad and generally all mobile devices for instantly accessing — from WiFi or mobile broadband-available locations — the rich and comprehensive LawMaster solution.</p>
<p>The new app provides lawyers with seamless access to up-to-date information on case matters as well as documents, files and contacts when working away from their office.</p>
<p>LawMaster <em>iBench</em> provides lawyers with certainty when interacting on case files and matters at the right time, in the right place and in the right context.   Intuitive resourcing of matters, contacts, tasks and performance data can be made instantly and easily.</p>
<p>“The LawMaster <em>iBench</em> app is a major breakthrough for lawyers,” says David Toohey, CEO of LawMaster.  “The solution is highly secure and versatile.  It is purpose-built for Australian lawyers needing mobility and fast access to key legal practice resources no matter where they are working.   It promotes accurate professional decision making.”</p>
<p>Lawyers will appreciate the way <em>iBench</em> fits into their working day.  It is fully integrated with the LawMaster LRM solution, which delivers 30 percent better results for lawyers by integrating people, processes and performance.</p>
<p><em>iBench</em> interfaces with client matter tracking and billing, client-specific document management and conflict checking.  Special functions include integrated applications for case management, document management, mail &amp; phone integration and especially automation of workflow and document assembly.</p>
<p>Amanda Given of Campbell White (now Given Law), says “Having access to your workplace resources wherever you go provides you with more time on case matters.  The mobility provided by <em>iBench</em> eliminates uncertainty on matters so there is no confusion on interpretations and you can record activities straight onto file for billing.”</p>
<p>LawMaster iBench is available from LawMaster on a monthly subscription.  It is fully integrated with the LawMaster solution suite and accessible to existing users as an optional module.  It is available from LawMaster immediately.</p>
<p>- Ends -</p>
<p><strong>Further information:</strong><br />
Grahame Cox<br />
Bite Communications<br />
T:  02 93771105<br />
E: <a title="grahame.cox@bitecommunications.com" href="mailto:grahame.cox@bitecommunications.com">grahame.cox@bitecommunications.com</a></p>
<p><strong>About LawMaster</strong><br />
LawMaster legal practice management software delivers 30 percent better results by integrating your people, processes, and performance.  LawMaster is 100% Australian owned and operated, servicing clients Australia wide since 1988.  With proven, flexible and cost effective offerings, LawMaster&#8217;s integrated set of legal software solutions helps law firms gain the best possible outcomes for their clients, enabling more efficient proactive operation, improved productivity and profitability.   LawMaster’s comprehensive legal software solution set covers Case &amp; Matter;  Document / Image / Records Management; Workflow / Task Management; Document Assembly / Automation; Knowledge / Library Management; Time Billing / Costing; Litigation Support; Client Relationship Management; Financial Accounting; Trust / Mortgage Accounting; Payroll / HR As a Microsoft Gold Partner, LawMaster has achieved the highest level of competency from Microsoft and have the knowledge, skills and commitment to implement technology solutions that match your exact needs.  Visit: <a title="www.lawmaster.com.au" href="http://www.lawmaster.com.au">www.LawMaster.com.au</a></p>
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		<title>BRW: Timely Fix for Billing Chore</title>
		<link>http://www.lawmaster.com.au/2010/10/brw-timely-fix-for-billing-chore/</link>
		<comments>http://www.lawmaster.com.au/2010/10/brw-timely-fix-for-billing-chore/#comments</comments>
		<pubDate>Thu, 28 Oct 2010 02:12:00 +0000</pubDate>
		<dc:creator>Webmaster</dc:creator>
				<category><![CDATA[LawMaster in the News]]></category>

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		<description><![CDATA[Filling in daily timesheets- a mundane but essential task that often falls to the bottom of the agenda- is the bane of all lawyers’ lives. The Queensland based specialised software company, LawMaster has come up with software solutions for streamlining internal processes at law firms, including the automating of timesheets and the billing of clients&#8230; [...]]]></description>
			<content:encoded><![CDATA[<p>Filling in daily timesheets- a mundane but essential task that often falls to the bottom of the agenda- is the bane of all lawyers’ lives. The Queensland based specialised software company, LawMaster has come up with software solutions for streamlining internal processes at law firms, including the automating of timesheets and the billing of clients&#8230;</p>
<p><a title="BRW: Timely Fix for Billing Chore" href="http://www.brw.com.au/p/sections/professions/timely_fix_for_timesheet_chore_mLYJu2LwLsYRk1e3xPsZhI?hl" target="_blank">Read the full story here (requires subscription)</a></p>
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		<title>CIO: No pain, no gain</title>
		<link>http://www.lawmaster.com.au/2010/10/cio-no-pain-no-gain/</link>
		<comments>http://www.lawmaster.com.au/2010/10/cio-no-pain-no-gain/#comments</comments>
		<pubDate>Mon, 11 Oct 2010 01:50:02 +0000</pubDate>
		<dc:creator>Webmaster</dc:creator>
				<category><![CDATA[LawMaster in the News]]></category>

		<guid isPermaLink="false">http://119.148.69.37/wordpress/?p=115</guid>
		<description><![CDATA[Paul Tedder, the CIO and his IT team at Shine Lawyers have recently endured the pain of a document management refresh but are now basking in the sunshine of its gain. Shine Lawyers has built its team- from three to 22 offices in the past five years- on a trio of core values: standing up [...]]]></description>
			<content:encoded><![CDATA[<p>Paul Tedder, the CIO and his IT team at Shine Lawyers have recently endured the pain of a document management refresh but are now basking in the sunshine of its gain.  Shine Lawyers has built its team- from three to 22 offices in the past five years- on a trio of core values: standing up for the little guy, daring to be different and staying ahead of the pack. Tedder says, being able to keep all the documentation the firm produces and make it available to 350 staff across all its offices has played a major role in its rapid growth. The document management system (DMS) from LawMaster across its 22 offices helps people get fast responses and has increased revenue by 30% for the firm&#8230;</p>
<p><a title="CIO: Document management – riding the tsunami" href="http://www.cio.com.au/article/363847/document_management_riding_tsunami/" target="_blank">Read the full story online here</a></p>
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